Connie’s online training on O’Reilly Publishing’s platform on October 23rd is
Sold Out!
Please contact us if you are interested in a subsequent training next January: “An Introduction to Critical Thinking for Business.”
Sold Out!
Please contact us if you are interested in a subsequent training next January: “An Introduction to Critical Thinking for Business.”
Smart Goals: Not just Wells Fargo’s mess
Published March 1, 2017
The scandals at Wells Fargo and Volkswagen may seem like cautionary tales unconnected to our immediate work lives. For companies using SMART goals, however, nothing could be further from the truth.
Published March 1, 2017
The scandals at Wells Fargo and Volkswagen may seem like cautionary tales unconnected to our immediate work lives. For companies using SMART goals, however, nothing could be further from the truth.
Hired to FLEX but stuck in the POUND
Published March 1, 2017
In a recent conversation about the FLEX/POUND philosophies, my insightful friend Molly von Mitschke Collande asked about what to do if a person gets hired under the guise that the company is FLEX but in fact acts as a POUND organization.
Published March 1, 2017
In a recent conversation about the FLEX/POUND philosophies, my insightful friend Molly von Mitschke Collande asked about what to do if a person gets hired under the guise that the company is FLEX but in fact acts as a POUND organization.
John & Heidi in a FLEX Company
Published July 17, 2017
Recently I wrote about process bloat, using two Killer Process Stories. The company where they work does not have a specific philosophy about process nor any method for reducing it when it is wasteful. Now I’ll retell their stories to see what the outcomes would be in a type of company I call “Flex,” standing for fluid and experimental.
Published July 17, 2017
Recently I wrote about process bloat, using two Killer Process Stories. The company where they work does not have a specific philosophy about process nor any method for reducing it when it is wasteful. Now I’ll retell their stories to see what the outcomes would be in a type of company I call “Flex,” standing for fluid and experimental.
Video: World Usability Day 2015
Published January 3, 2016
Why understanding theories of human-made things is critical to uncovering assumptions and driving the growth of knowledge in products. The “ugly” nature of most innovations demands a safe workplace where inevitable failures are expected.
Published January 3, 2016
Why understanding theories of human-made things is critical to uncovering assumptions and driving the growth of knowledge in products. The “ugly” nature of most innovations demands a safe workplace where inevitable failures are expected.